Autonomous Reasoning and AI Planning
The agent doesn’t just run commands: it reasons about context, weighs the available options and plans the most effective sequence of actions to reach the goal. Like an expert colleague, but without breaks.
AGENTIC AI · AUTOMATION
AUTONOMOUS AI AGENTS
Artificial intelligence systems able to reason, plan and act — without human intervention. From data analysis to operations management, we build AI agents that work for you 24 hours a day, 365 days a year.
OUR CAPABILITIES
CRM, ERP and Business API Integration
Our agents connect to CRMs, ERPs, proprietary databases and third-party APIs. They access data in real time and act directly on your systems — no complex middleware, no silos.
Autonomous Customer Operations
End-to-end handling of commercial requests, quotes, escalations and follow-ups without human operators. Response times in seconds, full availability, consistent quality across every channel.
AI E-commerce: Dynamic Pricing and Negotiation
We evolve traditional e-commerce into systems where AI handles automated negotiations, dynamic product recommendations based on real customer behavior, and adaptive pricing strategies.
AI Transparency — EU Reg. 2024/1689 (AI Act), Art. 50
The systems described on this page are artificial intelligence systems that interact with natural persons in an automated way. In compliance with Art. 50 of EU Regulation 2024/1689, people interacting with such systems are informed of the artificial nature of their interlocutor. Every solution is designed with human oversight that can be activated at any time and includes escalation mechanisms to human operators.
REAL USE CASES
B2B Distribution
Automatic quotes outside business hours
A client calls or writes after hours to request a quote for 500 units. The AI agent accesses the management system, checks updated availability and margins, applies the client’s custom price list and sends the quote by email in under 60 seconds — with no operator involved.
E-commerce
Real-time conversion optimization
An agent monitors conversions hour by hour. If it detects an unusual drop on a product category, it analyzes the causes (price, stock, seasonality), automatically launches targeted promotional campaigns and updates price bands according to defined business rules — all without human intervention.
FAQ
What exactly is an autonomous AI agent?
An autonomous AI agent is a software system based on large language models and procedural logic, able to receive a goal, plan the steps needed to reach it, query external systems (databases, APIs, ERP) and perform concrete actions — such as sending emails, updating records or generating documents — without requiring human intervention at every step.
How quickly can we have an agent operational?
It depends on the complexity of the required integrations. Agents with standard integrations (common CRMs, ERPs, email) are typically operational in 4–8 weeks. For more complex cases with legacy systems or elaborate multi-step flows, timelines extend to 10–16 weeks. In every case, we deliver testable intermediate iterations.
Does the AI agent integrate with the software we already use?
Yes. Our agents are designed to work with your existing software ecosystem, not to replace it. We integrate ERPs (SAP, Odoo, Gestionale 1…), CRMs (Salesforce, HubSpot, custom), marketplaces (Amazon, eBay, Shopify) and any system exposing REST or SOAP APIs. For legacy systems without APIs, we build custom connectivity layers.
How do you guarantee security and control over the agents’ actions?
Every agent operates within explicitly defined action boundaries: it can only perform authorized operations, on authorized systems only. We implement a complete audit trail of all actions, human-approval mechanisms for high-impact operations and an immediate kill-switch. Business data is never used to train external models.
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